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Job Title: Office Administrator 

This position would suit someone who is looking for a diverse role within a hard working team, in a fast paced industry.

Full Time (35hrs)

Monday - Friday (with some weekend work)

Stoke-on-Trent / Newcastle- u-Lyme

Start date: ASAP

CV & Covering letter to [email protected]

Role Overview:

Potteries Auctions Ltd is looking for an Office Administrator to join the team. The role will involve supporting the team with the day-to-day operations of the auction house, from customer service, administration, to the creation of auction catalogues and managing the website on a day-to-day basis.

Tasks: Customer Service - dealing with customer enquiries and issues to do with auction entries, purchases and general enquiries via the telephone, email and in person. Supporting the saleroom team and ensuring a high level of service is maintained.

General auction preparation – supporting the team in meeting deadlines and ensuring all back-office, website, and marketing preparations are conducted, including the preparation of the fine art catalogues.

Website - keeping the website up to date with auction notifications and updating general images. Liaising with the social media team.

General activities – helping to maintain a high level of customer service and admin support, while supporting the team with other general office tasks. Overseeing office supplies and maintenance.

The successful candidate will be self-motivated, very organised, professional, have excellent communication and collaboration skills, be friendly and approachable.

Must be computer literate and familiar with Word, Excel, Content Management Systems, and have some basic Photoshop knowledge. 

Must have good written English skills.

Start date: ASAP

Job Types: Full-time, Permanent

Previous auction experience not necessary.

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