"We have just received delivery of the porcelain birds that we purchased in your auction over the weekend and would very much like to compliment you on the speed and efficiency of the service. The items were extremely well packed and arrived safely. As it is difficult for us to attend your auctions your recent excellent service makes my wife and I feel very confident about placing bids at your auctions in the future" Brian
"Thank you for the safe delivery of my lots that I successfully bid for on Saturday. I was very pleased with the items and also your friendly and efficient service". James, Darlington
"'Superb Service' I had to put in writing my views re your service. I have just received my latest item from your last auction, as usual everything was perfect from your office staff right through to delivery. You can't get a better service than an auction on sat I pay on mon and you deliver on wed. Well done." Dave, Cornwall
"I want to thank you for the professional and most successful way you handled the sale of my Royal Doulton figurines and Royal Crown Derby paperweight collection. It was quite a journey we shared! I shipped my collections from Northern California to you by boat following your directions. I had a local packer in, and, from there, you handled everything for me. Your evaluation invited bids and your auction was very successful. You put a nice piece of change in my pocket, something I could not have accomplished here in the United States. The auction gave the successful bidders some great bargains, as well. Everyone came out ahead on this auction, which is how it should be. As a newcomer to the world of the seconds market, I had no idea how to begin the process of selling these life time collections. I found you surfing on the Internet. What a lucky break for me!" Louis, California USA
"A quick note to thank you for your excellent customer service regarding my purchase at your January auction. I Phoned you on the Monday following the auction to pay and organise postage and packing, the rate quoted being more than acceptable. Item received, excellently packed, before 10am on Tuesday, here in Northern Ireland. What first rate service, Kathy, who I spoke to, is a credit to the company, very polite, friendly and professional. I Look forward to doing further business with you in the future". Annie, Northern Island
"Hi Bill & Potteries Team, Brown Bess arrived today - Super fast delivery and So well packed! and what a cracking Genuine musket - I am so pleased with it and it will go nicely with the other six I have in my Napoleonic collection - I shall look forward to your next sale and hope to deal with your Excellent Auction again - Thanks again" Michael
"Many thanks to Lisa for the text message and to all for swift and very helpful service, items arrived safely last night beautifully packed, a great deal of care obviously taken and very much appreciated. Thanks again and best wishes"
"You’ve done a great job on this (web)site, it is a the best reference for Beatrix Potter figurines I have come across."
"As has been the case at previous sales, the amount received for individual lots is within the range or above your valuation - an impressive record bearing in mind the wide range of items included in the sales. This record has been matched by your helpful and friendly service at all times. I look forward to similar good results from the next batch of items that I hope to bring to you in the New Year."
"Dear Sir, Thank you very much for your prompt dispatch and safe delivery of this lot. I am most impressed with your service". Guy
"Thank you very much, payment has been received. I also wish to thank PSA for the extremely helpful and friendly manner of all staff I have dealt with, you made everything so easy for a first-time seller. I shall certainly recommend your services. All the best" Mary-Ellen
"Dear All, Thank you so much for handling my items for sale in your auction. I received my cheque today and I am very pleased with the amount. Thank you for your very professional service, keeping me up to date and prompt payment. FANTASTIC SERVICE! Would recommend and use you again. Kind Regards" Mrs Clifton, Bedfordshire