When do entries close for a sale if I want to sell at auction?
Entries close when the sale is full. We are always taking entries for our General and Fine Art Auctions and must allow time for the collection, organisation, ordering and photographing of items, as well as the compilation, completion, printing and distribution of the catalogue.
What charges/costs are involved in selling at auction?
There are charges for selling, charges for buying, and other possible charges for buying via 3rd party websites, some forms of payment and packing and posting (shipping). Please contact us for more details.
I am interested in bidding for an item at auction. How do I go about it?
Please see our guide to ‘Bidding on an item’ that outlines how to buy at auction and place bids in person, by phone or online.
I would like to get a valuation for items to sell at auction. How do I do that?
If you’re looking for a valuation, then you can visit us at our Silverdale saleroom every Tuesday from 9am-5pm, when we hold free valuation days for customers. If you can’t come in to see us in person, you can email us with details and good quality photographs. Find out more about getting a valuation for auction here.
What happens to unsold lots at auction? I am interested in one of them.
In every auction, the majority of lots sell, although there are usually some unsold lots. The majority of the unsold lots are available to purchase (ie open to reasonable offers) for a limited period – usually one week – after an auction. If there are lot(s) you are interested in purchasing then please contact us. Please note that we refer each and every offer back to the appropriate vendor and obtain a response from them.
What do I do if I can’t access my bidding account?
Depending on what bidding platform you use, you will have to either contact their customer support, or usually, you will be able to reset your password online. If you are bidding via Potteries Live or the Saleroom, you can reset your password here.
Is it necessary to register in order to receive email announcements or submit bids ?
Simply subscribe to our newsletter to receive email updates. Registration is not necessary when submitting a bid via the website, but you will have to leave some contact details.
How/where do I find the results of the last sale?
They are available on this page.
Do you do house clearances for auction?
Yes we do. Potteries Auctions offer a complete house clearance and estate probate service. Please contact us for details, or find out more about getting probate and insurance valuations here.